Resolutions & Servicing

What happens after you buy a note -- onboarding with your loan servicer, choosing between full-service and client-managed servicing, assembling your three-part team, and the four-step resolution workflow.

How to make first contact with a non-performing borrower, lead with empathy, ask the three critical questions, and present a clear menu of resolution options.

How to structure forbearance agreements, interest-only modifications, fully amortized modifications, and reinstatements -- the bread-and-butter resolution strategy for converting non-performing loans into monthly cash flow.

How to structure, negotiate, and close a discounted payoff -- the fastest way to recover capital on a non-performing note while giving the borrower a clean resolution.

Two cooperative exit strategies for when the borrower does not want the property -- how to structure a deed-in-lieu of foreclosure, when to pursue a short sale instead, and the critical due diligence that determines which path is right.

Foreclosure is the backstop that gives every other resolution its leverage -- judicial vs. non-judicial processes, the key documents at each stage, how timelines affect pricing and returns, and the practical decisions investors face when enforcing a lien.

How to sell performing and non-performing notes, structure partial sales to recapture capital, and build a proactive portfolio monitoring system that protects your lien position and keeps cash flowing.