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Resolutions & Servicing
Everything after closing -- from servicing transfer and borrower contact to exit strategies, foreclosure, and scaling your portfolio.
Resolutions is the playbook for turning defaulted non-performing notes back into cash. The four primary paths are reinstatement, loan modification, discounted payoff (DPO), and foreclosure.
Variants covered include trial payment plans, payment deferrals, deeds-in-lieu, and short sales. The course teaches how to pick the right path based on borrower capacity, property equity, lien position, and your cost basis — plus the negotiation playbook for direct borrower contact.
Lessons
17 min27 min38 min47 min58 min68 min78 min
Closing & Servicing Transfer
What happens after you buy a note -- servicer onboarding, full-service vs. client-managed servicing, and the four-step resolution workflow.
Contacting the Borrower
How to make first contact with an NPL borrower, lead with empathy, ask the three critical questions, and present resolution options.
Loan Modifications & Payment Plans
How to structure forbearance, interest-only mods, fully amortized modifications, and reinstatements to convert NPLs into monthly cash flow.
Discounted Payoffs
How to structure, negotiate, and close a discounted payoff -- the fastest way to recover capital on a non-performing note.
Deed-in-Lieu & Short Sales
Deed-in-lieu vs. short sale -- how to structure each cooperative exit strategy and determine which path fits the borrower and deal.
Foreclosure
Foreclosure as the backstop for note resolutions -- judicial vs. non-judicial processes, key documents, timelines, and investor decisions.
Selling Notes & Portfolio Management
How to sell performing and non-performing notes, structure partial sales, and build a portfolio monitoring system that keeps cash flowing.
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